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Delivery Policy
1. Delivery Time: Orders are processed within 1-2 business days. Delivery typically takes 3-7
business days depending on your location.
2. Delivery Locations: We currently deliver across Ghana, with special arrangements available for
selected regions.
3. Delivery Charges: Delivery fees vary based on location and order size. Any applicable fees will
be displayed at checkout.
4. Order Tracking: Once your order is shipped, you will receive a tracking number to monitor your
delivery progress.
5. Missed Deliveries: If a delivery attempt is unsuccessful, our team will contact you to
reschedule.
6. Contact Us: For urgent inquiries or special delivery requests, please reach out to our support
team.
We’re committed to ensuring your orders reach you safely and on time!
Acceptance of Terms: By using our website, you agree to these terms. If you
disagree,
please refrain from
using our services.
Orders: All orders are subject to availability. Payments must be completed at
checkout.
We reserve the
right to cancel orders due to errors or stock issues.
Delivery: Delivery times are estimates and may vary. We are not liable for delays
beyond our control.
Returns: Parcels can be rejected on the day of delivery right in front of the
delivery
agent if the parcel does not meet one's requirement.
We do not accept returns except when proven that the product was not well prepared, with the company
being at fault.
Intellectual Property: All content on our site is owned by us. Unauthorized use is
prohibited.
Liability: We are not responsible for indirect or consequential damages.
In cases of road accidents, the company will share liability with the customer.
Governing Law: These terms are governed by the laws of Ghana.
Information Collection: We collect personal details (e.g., name, contact, and
payment information) and
usage data (e.g., IP address, browser type).
Use of Information: Your data is used to process orders, improve services, and send
updates.
Sharing: We share information only with service providers (e.g.,
payment processors) or as required
by law.
Cookies: Cookies enhance your experience. You can disable them in your browser
settings.
Security: We use safeguards to protect your data, but no system is completely
secure.
Your Rights: You can access, update, or delete your information and opt out of
marketing communications.
Contact Us: For queries, email us at divinehairs.dhb@gmail.com
Brief details about the company go here.
